We have the technology
Genome provides merchants with different types of API integrations (HPP and H2H), processing currencies, like-to-like payouts to IBAN’s, mobile SDK, "retry" logics and many more services to grow revenue.
We are transparent
We represent merchants in Chargeback and Dispute processes and always notify our clients about any account updates, so no unexpected blocks and restrictions occur. We view clients as partners rather than numbers.
We have analytics
Genome merchant dashboard allows to control customer flows, geo metrics, create payment pages, understand and improve conversions as well as segment clients for business optimization.
We are regulated
Genome is a PSD2 and PCI DSS-compliant payment service provider. This means we are keeping your clients’ data safe, as well as reducing the probability of fraudulent transactions.
Choose your preferred integration type for merchant account and start accepting cards and local payment methods in no time. Benefit retry logic to improve conversions, Covery anti-fraud system to lower chargebacks, quick settlements and payouts cutting off the middle man as well as plugins for e-commerce platforms.
It is a process that allows accepting electronic payments for goods and services via the POS-terminal or the online websites. There are main actors that take part in it: a customer, a merchant, payment service provider, card-issuing bank, acquiring bank, and a card company. This is how it goes: a customer finds something they want to buy in a shop or an online store. If it is the former, a client uses POS-terminal to pay: either swipe their card, or with a contactless chip. In some cases, the card is required to enter the PIN to complete the purchase. But if they buy something online, the process differs: the customer needs to enter their card details into the payment form on the website. If a merchant uses 3D Secure, the client is required to confirm the transaction — via the OTP, password, or biometric data. The payment request is sent to the company’s payment processor, which then redirects it to the card association. The request then reaches the issuing bank. The latter decides whether to approve the transaction or not. The approval/disapproval is redirected back to the merchant.
The initial transaction approval process described above depends on many factors and sometimes takes seconds to complete or up to a few days. More about Genome’s settlement periods, payout hold, and other relevant information here.