General
Pricing is determined by the country of issuance of the identity documents (used for verification). To clients whose documents are issued in the UK, we apply the same pricing conditions as we do for EEA member countries.
List of supported and prohibited countries
Please check the lists of permitted countries for legal and natural users, prohibited countries for clients, beneficiaries, payment destinations, and other relationships, and prohibited activities on this page.
Account fees
Initial EUR IBAN account opening
Free
Monthly account fee
Free
Additional (EUR or multicurrency) account opening
Free
Monthly multicurrency account fee
Free
Account confirmation letter
5 EUR
Dormant account fee (applies monthly after 6 months of inactivity until the balance reaches 0)
10 EUR
Funds safekeeping fee (in case of impossibility to redeem / transfer funds as described in Clause 20.7 of Genome T&Cs; applies starting from 8th day of notification)
0.005 % (but not less than 1 EUR) of the daily balance stored (If your remaining balance is 10 EUR or below, we may apply a one-time fee up to the amount of your remaining balance).
Transfer fees & Currency exchange
Incoming / Outgoing transfer inside Genome
Free
SEPA Incoming transfer D+1 (SCT)
Free
SEPA Outgoing transfer D+1 (SCT)
1 EUR
SWIFT Incoming transfer D+1 (+3)
10 EUR (Unavailable from March 24, 2023)
SWIFT Outgoing transfer D+1 (+3)
15 EUR (Unavailable from March 24, 2023)
Faster Payment (Incoming transfer up to 250 000 GBP)
10 EUR (Unavailable from March 24, 2023)
Faster Payment (Outgoing transfer up to 250 000 GBP)
1 EUR (Unavailable from March 24, 2023)
Top-up by non-Genome card (same cardholder only)
3%
*Pay-out to card
5 EUR
Cancellation of outgoing SEPA transfer
20 EUR
Refund (investigation request)
99 EUR
Dispute or search of outgoing wire transferred funds
150 EUR
Currency exchange
1%
Card fees
Virtual card activation fee for the first 10 cards
1 EUR/card
Virtual card activation fee starting from the 11th card
10 EUR/card
Card issuing fee
Free
Card delivery fee
8 EUR
Card activation
Free
Monthly fee for the card
Free
Second card fee (with delivery)
8 EUR
Card order cancellation
Free
Lost card or replacement (order a new one)
8 EUR
Sales transaction fee (International)
Free
Sales transaction fee (Intra EEA)
Free
Sales transaction fee (Lithuania)
Free
FX on VISA Direct transactions in other currencies
5%
FX on transactions in other currencies
2%
ATM withdrawal fee (International)
1.5 EUR + 2%
ATM withdrawal fee (Intra EEA)
2 EUR
ATM withdrawal fee (Lithuania)
2 EUR
Balance inquiry via ATM
0.5 EUR
Dispute representment fee (per each disputable transaction)
10 EUR
OCT (International)
Free
OCT (Intra EEA)
Free
OCT (Lithuania)
Free
*Temporary unavailable.
**The SHA (shared fees) is applied. You pay the outgoing transfer fee, the beneficiary pays the charges of other intermediaries.
