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Genome personal pricing

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General

Residents from non-EEA countries of the List: Andorra, Aruba, Australia, Bahrain, Bangladesh, Canada, China, Costa Rica, Curacao, Dominican Republic, Gibraltar, Grenada, Honduras, Hong Kong, Isle of Man, Israel, Japan, Malawi, Malaysia, Mexico, New Zealand, Peru, Republic of Korea, San Marino, Serbia, Singapore, South Africa, Switzerland, Taiwan, Thailand, Uruguay.

Fee Information Document

List of supported and prohibited countries

Please check the lists of permitted countries for legal and natural users, prohibited countries for clients, beneficiaries, payment destinations, and other relationships, and prohibited activities on this page.

Account fees

Initial EUR IBAN account opening

Free

Monthly account fee

20 EUR / month or 200 EUR / year

Additional (EUR or multicurrency) account opening

Free

Monthly multicurrency account fee

Free

Account confirmation letter

5 EUR

Dormant account fee (applies monthly after 6 months of inactivity until the balance reaches 0)

20 EUR

Funds safekeeping fee (in case of impossibility to redeem / transfer funds as described in Clause 20.7 of Genome T&Cs; applies starting from 8th day of notification)

0.005 % (but not less than 1 EUR) of the daily balance stored (If your remaining balance is 10 EUR or below, we may apply a one-time fee up to the amount of your remaining balance).

SEPA, internal, and card transfer fees

Incoming / Outgoing transfer inside Genome

Free

SEPA Incoming transfer

Free

SEPA Outgoing transfer

1 EUR

Top-up by non-Genome card (same cardholder only)

3%

Cancellation of outgoing SEPA transfer

20 EUR

Refund (investigation request)

99 EUR

Dispute or search of outgoing wire transferred funds

150 EUR

International transfer fees & currency exchange

SWIFT Incoming transfer

10 EUR (Temporarily unavailable)

SWIFT Outgoing transfer¹

20 EUR (Temporarily unavailable)

Faster Payments Incoming transfer

1 EUR (Temporarily unavailable)

Faster Payments Outgoing transfer²

1 EUR (Temporarily unavailable)

CHAPS Incoming transfer

20 EUR (Temporarily unavailable)

CHAPS Outgoing transfer²

20 EUR (Temporarily unavailable)

TARGET2 (T2) Incoming transfer

20 EUR (Temporarily unavailable)

TARGET2 (T2) Outgoing transfer

20 EUR (Temporarily unavailable)

BACS Incoming transfer

1 EUR (Temporarily unavailable)

Payment Cancelation/Recall³

50 EUR

Payment queries (Amendment)

50 EUR

Payment Investigation⁴

150 EUR

Currency exchange

1%

Payment execution time for SEPA and international transfers

SEPA Outgoing transfer

Up to 1 business day

Faster Payments Outgoing transfer

Up to 2 hours (Temporarily unavailable)

TARGET2 (T2) Outgoing transfer

Up to 1 business day (Temporarily unavailable)

CHAPS Outgoing transfer

Up to 1 business day (Temporarily unavailable)

SWIFT Outgoing transfer

1 - 4 business days (Temporarily unavailable)

There may be a delay in execution time periods provided above when additional checks or verifications are made on the side of banks or payment service providers participating in the transaction order execution.

Card fees

Virtual card activation fee for the first 10 cards

1 EUR/card

Virtual card activation fee starting from the 11th card

10 EUR/card

Card issuing fee

Free

Card delivery fee

8 EUR

Card activation

Free

Monthly fee for the card

Free

Second card fee (with delivery)

8 EUR

Card order cancellation

Free

Lost card or replacement (order a new one)

8 EUR

Sales transaction fee (International)

Free

Sales transaction fee (Intra EEA)

Free

Sales transaction fee (Lithuania)

Free

FX on VISA Direct transactions in other currencies

5%

FX on transactions in other currencies

2%

ATM withdrawal fee (International)

1.5 EUR + 2%

ATM withdrawal fee (Intra EEA)⁵

2 EUR

ATM withdrawal fee (Lithuania)

1.5 EUR + 1%

Balance inquiry via ATM

0.5 EUR

Dispute representment fee (per each disputable transaction)

10 EUR

OCT (International)

Free

OCT (Intra EEA)

Free

OCT (Lithuania)

Free

¹ THE SHA payment instruction is applied to outgoing SWIFT transfers. You will pay for the transfer order while the beneficiary will handle the charges applied by their bank and any other intermediaries.

² For payments in British Pounds within the United Kingdom, in case any faster and/or cheaper payment option is available, we will route the payment and adjust the fee accordingly.

³ If the payment has not yet been processed, we will issue a cancellation request; otherwise, we will initiate a payment recall.

⁴ In addition to any extra charges that may incur during the investigation.

⁵ Except Lithuania.

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