*Please note that Genome's merchant-related services are temporarily unavailable as of September 2024.
General
Low risk includes industries: Medical services, Commercial Equipment, Landscape engineering, Marketing, Software and SaaS, Insurance, Airlines and air carriers, Health and wellness coaching, Tourist attractions and Other activities.
Low or high business risk level will be assigned by Genome team upon completion of the due diligence procedures applicable to our clients.
List of supported and prohibited countries
Please check the lists of permitted countries for legal and natural users, prohibited countries for clients, beneficiaries, payment destinations, and other relationships, and prohibited activities on this page.
Account service
Merchant account application processing
Free
Unlimited merchant accounts, each corporation
Free
Charges, each transaction
Transaction fee (per attempt)
0.12 EUR
Sales MDR
Intra-EEA Visa, Mastercard
0.95%
Inter-EEA Mastercard or Visa
2.7%
MDR for Alternative Payment Methods
Paysafecard
9.25% + 0.1 EUR
Paysafecash
5.5 %+0.25 EUR
Skrill
4.5% + 0.4 EUR
Bancontact
0.5% + 0.31 EUR
*SOFORTbanking
1.5% + 0.2 EUR
EPS
1.7% + 0.2 EUR
giropay
1.6% + 0.2 EUR
MyBank
1% + 0.35 EUR
Przelewy24
2.25% (min 3 PLN) + 0.1 EUR
PayU
2.25% + 0.15 EUR
Multibanco
2.65% + 0.4 EUR
Trustpay
2.8% + 0.35 EUR
Alipay (EUR)
2.75% + 0.25 EUR
WeChat Pay (EUR)
2% + 0.25 EUR
UnionPay
3% + 0.1 EUR
eNETS
4% + 0.1 EUR
Boleto Bancario
4% + 0.1 EUR
Pay by Bank app
1.00 %+0.19 GBP
Postfinance (YellowPay)
0.50 %+0.20 EUR
Satispay E-Wallet
1.00 %+0.19 GBP
Bancomat Pay
1.02 %+0.20 EUR
MB Way
1.09 %+0.18 EUR
Other fees
Chargeback fee
30 EUR
Refund fee
1 EUR
Potential Chargeback alert fee
25 EUR
Chargeback representment fee (optional)
30 EUR
Successful OCT fee
3 EUR
Holds per transaction
Rolling reserve/Security deposit
10% for 3 months
Settlement periods (batch periods)
7 days + (7, 14, 21 days or a month)
Payout hold
2 days
Charges per transfer
Payout to Genome account
Free
Fines and penalties
CB overlimit per overlimit chargeback
100 EUR
Additional information
*SOFORT (directpay) is a non-guaranteed payment scheme (transactions is not carried out by the consumer's bank) what means the payer or bank can reject a payment even after receiving successful status of transaction. However, You shall be charged for Transactions and amount of such Transactions shall not be paid out to You.
