Fee Information

Account Provider Information

Trade name: Genome
Legal name: Maneuver LT
Address: Zalgirio Street, g. 92-502 Vilnius,
Republic of Lithuania 09301
Electronic Money Institution license
Financial Market Participant company
registration

Fee and Service Plan Information

This document informs you about the fees for using services linked to Genome accounts.
Fees are subject to terms and conditions listed on the Genome website.

Document effective as of 20 August 2019

Personal accounts

PERSONAL ACCOUNT SERVICE
EU Resident Personal
Account Fee
World (Non-EU) Resident
Personal Account Fee
General account service
Initial personal EUR IBAN accountFreeFree

Periodic service charges, including:

Access to online account management tools

Access to the mobile app

Online bank statement

Free20 EUR/month or 200 EUR/year
Dormant account fee (applies
monthly after 6 months of inactivity
until the balance reaches 0)
10 EUR20 EUR
Personal account
opening, each additional
currency account
Multicurrency wallet account opening feeFreeFree
IBAN issuing for the accountFreeFree
Deposits (Top-ups) and
incoming transfers, each
transaction
Incoming transfer inside GenomeFreeFree
SEPA transfer D+1 (SCT)FreeFree
SWIFT transfer D+1 (+3)*10 EUR10 EUR
Faster Payment (up to 250 000 GBP)1 EUR1 EUR
Deposits (Top-ups by cards or
alternative payment methods)
Top-ups by cards
Non-Genome card to wallet/account (same cardholder only)5%5%
Incoming transfers by alternative
payment methods**
Paysafecard, Astropay9%9%
Skrill, Neteller, Qiwi, Safetypay, eNets, Trustpay, Entercash (Finland), Boleto Bancario, Multibanco, Verkkopankki5%5%
Paysafecash, Rapid Transfer, Trustly, Ideal, Bancontact, SOFORTbanking, EPS, Giropay, MyBank, Alipay, WeChat Pay, UnionPay, Przelewy24, PayU, Poli (Australia and New Zealand), Entercash (not incl. Finland, see above)3%3%
Withdrawals and Outgoing Transfers,
each transaction
Outgoing transfer inside GenomeFreeFree
SEPA transfer D+11 EUR1 EUR
SWIFT transfer D+1 (+3)*15 EUR25 EUR
Faster Payment (up to 250 000 GBP)1 EUR1 EUR
CFT transfers (pay-out to card)5 EUR5 EUR
Outgoing transfers by alternative
payment methods
Paysafecard, Astropay9%9%
Skrill, Neteller, Qiwi, Safetypay, eNets, Trustpay, Entercash (Finland), Boleto Bancario, Multibanco, Verkkopankki5%5%
Paysafecash, Rapid Transfer, Trustly, Ideal, Bancontact, SOFORTbanking, EPS, Giropay, MyBank, Alipay, WeChat Pay, UnionPay, Przelewy24, PayU, Poli (Australia and New Zealand), Entercash (not incl. Finland, see above)3%3%
Cancelation of outgoing SEPA transfer20 EUR20 EUR
Refund (investigation request)99 EUR99 EUR
Dispute or search of outgoing wire transferred funds150 EUR150 EUR
Currency conversion
Immediate currency exchange1%1%

*Swift transfers are temporary unavailable. Coming soon.

**Temporary unavailable. Coming soon.

1 Monthly average balance on Your Genome Wallet shall be calculated taking the remaining Balance of Your Genome Wallet at the end of the day (23:59, Vilnius time) and dividing the sum from the number of calendar days in a relevant month.

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Business accounts

BUSINESS ACCOUNT SERVICE
Low Risk
Business Account Fee*
  • Fee for SEPA incoming transfers 0,06 EUR
  • Fee for SEPA outgoing transfers 0,11 EUR

Prices are valid till August 1st, 2021

High Risk
Business Account Fee*
General account service
Initial business EUR IBAN account100 EUR500 EUR

Periodic service charges, including:

Access to online account management tools

Access to the mobile app

Online bank statement

0 EUR + monthly administration fee of 25 EUR for each 50.000 EUR of monthly average balance1 if it exceeds 200.000 EUR100 EUR/month or 1000 EUR/year + monthly administration fee of 50 EUR for each 50.000 EUR of monthly average balance1. 100 EUR/month for multicurrency account
Dormant account fee (applies monthly after 6 months of inactivity until the balance is 0)100 EUR200 EUR
Business account
opening, each additional
currency account
Multicurrency account opening feeFree1000 EUR for a USD account
500 EUR for other supported currencies
IBAN issuing for the accountFreeFree
Deposits (Top-ups) and
incoming transfers, each
transaction
Incoming transfer inside GenomeFreeFree
SEPA transfer D+1 (SCT)1 EUR5 EUR
SWIFT transfer D+1 (+3)**10 EUR30 EUR
Faster Payment (up to 250 000 GBP)1 EUR5 EUR
Deposits (Top-ups by
cards or alternative
payment methods)
Top-ups by cards
Non-Genome card to wallet/account (same cardholder only)5%5%
Incoming transfers by alternative
payment methods***
Paysafecard, Astropay9%9%
Skrill, Neteller, Qiwi, Safetypay, eNets, Trustpay, Entercash (Finland), Boleto Bancario, Multibanco, Verkkopankki5%5%
Paysafecash, Rapid Transfer, Trustly, Ideal, Bancontact, SOFORTbanking, EPS, Giropay, MyBank, Alipay, WeChat Pay, UnionPay, Przelewy24, PayU, Poli (Australia and New Zealand), Entercash (not incl. Finland, see above)3%3%
Withdrawals and Outgoing Transfers,
each transaction
Outgoing transfer inside GenomeFreeFree
SEPA transfer D+11 EUR10 EUR + 0.2% of the transaction amount
SWIFT transfer D+1 (+3)**20 EUR30 EUR + 0.2% of the transaction amount
Faster Payment (up to 250 000 GBP)1 EUR10 EUR + 0.2% of the transaction amount
CFT transfers (pay-out to a card)5 EUR30 EUR + 0.2%
Transfers by alternative payment methods
Paysafecard, Astropay9%9%
Skrill, Neteller, Qiwi, Safetypay, eNets, Trustpay, Entercash (Finland), Boleto Bancario, Multibanco, Verkkopankki5%5%
Paysafecash, Rapid Transfer, Trustly, Ideal, Bancontact, SOFORTbanking, EPS, Giropay, MyBank, Alipay, WeChat Pay, UnionPay, Przelewy24, PayU, Poli (Australia and New Zealand), Entercash (not incl. Finland, see above)3%3%
Cancelation of outgoing SEPA transfer30 EUR50 EUR
Refund (investigation request)99 EUR99 EUR
Dispute or search of outgoing wire transferred funds150 EUR150 EUR
Currency conversion
Immediate currency exchange1%1%

*Your business risk level (i.e. Low or High) will be assigned by Genome team upon completion of the due diligence procedures applicable to our clients

**Swift transfers are temporary unavailable. Coming soon.

***Temporary unavailable. Coming soon.

1 Monthly average balance on Your Genome Wallet shall be calculated taking the remaining Balance of Your Genome Wallet at the end of the day (23:59, Vilnius time) and dividing the sum from the number of calendar days in a relevant month.

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Merchant accounts

Merchant Account services are available as an additional service option for Business Account holders.

MERCHANT ACCOUNT SERVICES
Low Risk
Merchant Account*
High Risk
Merchant Account*
Merchant account service
Merchant account application processingFreeFree
Unlimited merchant accounts, each corporationFree100 EUR/month or 1000 EUR/year
MasterCard Registration Program fee**n/a500 EUR/year
Charges, each transaction
Transaction fee (per attempt)0.15 EUR0.25 EUR
Sales MDR
Intra-EEA Visa, Mastercard1.5%3.5% - 5.5% (specified for each corporation individually)
Inter-EEA Mastercard or Visa3.2%3.5% - 5.5% (specified for each corporation individually)
MDR for Alternative Payment Methods
Paysafecard9.5%10%
Paysafecash3% + 0.15 EUR3.5% + 0.15 EUR
Skrill2.05% + 0.19 EUR3% + 0.19 EUR
Rapid Transfer1.05% + 0.19 EUR2% + 0.19 EUR
Neteller2.05% + 0.19 EUR3% + 0.19 EUR
Ideal0.05% + 0.18 EUR1% + 0.18 EUR
Bancontact0.05% + 0.21 EUR1% + 0.21 EUR
SOFORTbanking1.05% + 0.1 EUR2% + 0.1 EUR
EPS1.25% + 0.1 EUR2.2% + 0.1 EUR
giropay1.15% + 0.1 EUR2.1% + 0.1 EUR
Entercash1.8% + 0.2 EUR2.75% + 0.2 EUR
Entercash (Finland)1.55% + 0.6 EUR2.5% + 0.6 EUR
Entercash (Sweden)0.55% + 1 EUR1.5% + 1 EUR
MyBank0.7% + 0.15 EUR1.65% + 0.15 EUR
Przelewy242.3%2.8%
PayU2.25% + 0.15 EUR2.75% + 0.15 EUR
Multibanco2.2% + 0.3 EUR3.15% + 0.3 EUR
Verkkopankki - Finnish Online Banking1.05% + 0.5 EUR2% + 0.5 EUR
Trustpay2.05% + 0.25 EUR3% + 0.25 EUR
Poli (Australia)1.05% + 0.2 EUR2% + 0.2 EUR
Poli (New Zealand)1.05% + 0.2 EUR2% + 0.2 EUR
Qiwi4.3%5.3%
Alipay (EUR)2.3%3.3%
WeChat Pay (EUR)1.6%2.5%
UnionPay3.1%4.0%
eNETS4.0%4.5%
Boleto Bancario3.6%4.5%
Astropay Card6.6%7.5%
Safetypay (EUR)3.3%3.8%
Other fees
Chargeback fee30 EUR30 EUR
Refund fee1 EUR1 EUR
Chargeback representment fee (optional)30 EUR30 EUR
Successful OCT fee3 EUR3 EUR
Holds per transaction
Rolling reserve/Security deposit10% for 3 months10% for 6 months
Settlement periods (batch periods)7 days + (7,14,21 days or a month)7 days + (7,14,21 days or a month)
Payout hold2 days14 days
Charges per transfer
Payout to Genome accountFreeFree
Fines and penalties
CB overlimit per overlimit chargeback100 EUR100 EUR

*Your business risk level (i.e. Low or High) will be assigned by Genome team upon completion of the due diligence procedures applicable to our clients

**MasterCard Registration Program fee is applicable to the following Merchant Category Codes (MCC) in retail financial services according to ISO 18245: 5967, 7995, 7994, 5968, 6051, 6211

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