Fee Information

Account Provider Information

Trade name: Genome
Legal name: Maneuver LT
Address: Zalgirio Street, 88 Vilnius,
Lithuania 09301
Electronic Money Institution license
Financial Market Participant company
registration

Fee and Service Plan Information

This document informs you about the fees for using services linked to Genome accounts.
Fees are subject to terms and conditions listed on the Genome website.

Document effective as of 22 February 2019

Personal accounts

PERSONAL ACCOUNT SERVICE
EU Resident Personal
Account Fee
World (Non-EU) Resident
Personal Account Fee
General account service
Initial personal EUR IBAN account Free Free

Periodic service charges, including:

Access to online account management tools

Access to the mobile app

Online bank statement

Free 20 EUR/month or 200 EUR/year
Dormant account fee (applies
monthly after 6 months of inactivity
until the balance reaches 0)
10 EUR 20 EUR
Personal account
opening, each additional
currency account
Multicurrency wallet account opening fee Free Free
IBAN issuing for the account Free Free
Deposits (Top-ups) and
incoming transfers, each
transaction
Incoming transfer inside Genome Free Free
SEPA transfer D+1 (SCT) Free Free
SWIFT transfer D+1 (+3) 20 EUR 20 EUR
Deposits (Top-ups by cards or
alternative payment methods)
Top-ups by cards
Non-Genome card to wallet/account (same cardholder only) 5% 5%
Incoming transfers by alternative
payment methods
Paysafecard, Astropay 9% 9%
Skrill, Neteller, Qiwi, Safetypay, eNets, Trustpay, Entercash (Finland), Boleto Bancario, Multibanco, Verkkopankki 5% 5%
Paysafecash, Rapid Transfer, Trustly, Ideal, Bancontact, SOFORTbanking, EPS, Giropay, MyBank, Alipay, WeChat Pay, UnionPay, Przelewy24, PayU, Poli (Australia and New Zealand), Entercash (not incl. Finland, see above) 3% 3%
Withdrawals and Outgoing Transfers,
each transaction
Outgoing transfer inside Genome Free Free
SEPA transfer D+1 1 EUR 1 EUR
SWIFT transfer D+1 (+3) 20 EUR 20 EUR
CFT transfers (pay-out to card) 5 EUR 5 EUR
Outgoing transfers by alternative
payment methods
Paysafecard, Astropay 9% 9%
Skrill, Neteller, Qiwi, Safetypay, eNets, Trustpay, Entercash (Finland), Boleto Bancario, Multibanco, Verkkopankki 5% 5%
Paysafecash, Rapid Transfer, Trustly, Ideal, Bancontact, SOFORTbanking, EPS, Giropay, MyBank, Alipay, WeChat Pay, UnionPay, Przelewy24, PayU, Poli (Australia and New Zealand), Entercash (not incl. Finland, see above) 3% 3%
Cancelation of outgoing SEPA transfer 20 EUR 20 EUR
Refund (investigation request) 99 EUR 99 EUR
Dispute or search of outgoing wire transferred funds 150 EUR 150 EUR
Currency conversion
Immediate currency exchange 1% 1%
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Business accounts

BUSINESS ACCOUNT SERVICE
Low Risk
Business Account Fee*
High Risk
Business Account Fee*
General account service
Initial business EUR IBAN account 100 EUR 500 EUR

Periodic service charges, including:

Access to online account management tools

Access to the mobile app

Online bank statement

10 EUR/month or 100 EUR/year 100 EUR/month or 1000 EUR/year
Dormant account fee (applies monthly after 6 months of inactivity until the balance is 0) 100 EUR 200 EUR
Business account
opening, each additional
currency account
Multicurrency account opening fee Free 1000 EUR for a USD account
500 EUR for other supported currencies
IBAN issuing for the account Free Free
Deposits (Top-ups) and
incoming transfers, each
transaction
Incoming transfer inside Genome Free Free
SEPA transfer D+1 (SCT) 1 EUR 5 EUR
SWIFT transfer D+1 (+3) 20 EUR 30 EUR + 0.2%
Deposits (Top-ups by
cards or alternative
payment methods)
Top-ups by cards
Non-Genome card to wallet/account (same cardholder only) 5% 5%
Incoming transfers by alternative
payment methods
Paysafecard, Astropay 9% 9%
Skrill, Neteller, Qiwi, Safetypay, eNets, Trustpay, Entercash (Finland), Boleto Bancario, Multibanco, Verkkopankki 5% 5%
Paysafecash, Rapid Transfer, Trustly, Ideal, Bancontact, SOFORTbanking, EPS, Giropay, MyBank, Alipay, WeChat Pay, UnionPay, Przelewy24, PayU, Poli (Australia and New Zealand), Entercash (not incl. Finland, see above) 3% 3%
Withdrawals and Outgoing Transfers,
each transaction
Outgoing transfer inside Genome Free Free
SEPA transfer D+1 1 EUR 10 EUR+ 0.2% of the transaction amount
SWIFT transfer D+1 (+3) 20 EUR 30 EUR + 0.2% of the transaction amount
CFT transfers (pay-out to a card) 5 EUR 30 EUR + 0.2%
Transfers by alternative payment methods
Paysafecard, Astropay 9% 9%
Skrill, Neteller, Qiwi, Safetypay, eNets, Trustpay, Entercash (Finland), Boleto Bancario, Multibanco, Verkkopankki 5% 5%
Paysafecash, Rapid Transfer, Trustly, Ideal, Bancontact, SOFORTbanking, EPS, Giropay, MyBank, Alipay, WeChat Pay, UnionPay, Przelewy24, PayU, Poli (Australia and New Zealand), Entercash (not incl. Finland, see above) 3% 3%
Cancelation of outgoing SEPA transfer 30 EUR 50 EUR
Refund (investigation request) 99 EUR 99 EUR
Dispute or search of outgoing wire transferred funds 150 EUR 150 EUR
Currency conversion
Immediate currency exchange 1% 1%

*Your business risk level (i.e. Low or High) will be assigned by Genome team upon completion of the due diligence procedures applicable to our clients

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Merchant accounts

Merchant Account services are available as an additional service option for Business Account holders.

MERCHANT ACCOUNT SERVICES
Low Risk
Merchant Account*
High Risk
Merchant Account*
Merchant account service
Merchant account application processing Free Free
Unlimited merchant accounts, each corporation Free 100 EUR/month or 1000 EUR/year
MasterCard Registration Program fee** n/a 500 EUR/year
Charges, each transaction
Sales fee 0.15 EUR 0.25 EUR
Sales MDR
Intra-EEA Visa, Mastercard 1.5% 3.5% - 5.5% (specified for each corporation individually)
Inter-EEA Mastercard or Visa 3.2% 3.5% - 5.5% (specified for each corporation individually)
All Diners/Discover cards 4% 4.5% - 6.5% (specified for each corporation individually)
All JCB cards 4.2% 4.5% - 6.5% (specified for each corporation individually)
MDR for Alternative Payment Methods
Paysafecard 9.5% 10%
Paysafecash 3% + 0.15 EUR 3.5% + 0.15 EUR
Skrill 2.05% + 0.19 EUR 3% + 0.19 EUR
Rapid Transfer 1.05% + 0.19 EUR 2% + 0.19 EUR
Neteller 2.05% + 0.19 EUR 3% + 0.19 EUR
Ideal 0.05% + 0.18 EUR 1% + 0.18 EUR
Bancontact 0.05% + 0.21 EUR 1% + 0.21 EUR
SOFORTbanking 1.05% + 0.1 EUR 2% + 0.1 EUR
EPS 1.25% + 0.1 EUR 2.2% + 0.1 EUR
giropay 1.15% + 0.1 EUR 2.1% + 0.1 EUR
Entercash 1.8% + 0.2 EUR 2.75% + 0.2 EUR
Entercash (Finland) 1.55% + 0.6 EUR 2.5% + 0.6 EUR
Entercash (Sweden) 0.55% + 1 EUR 1.5% + 1 EUR
MyBank 0.7% + 0.15 EUR 1.65% + 0.15 EUR
Przelewy24 2.3% 2.8%
PayU 2.25% + 0.15 EUR 2.75% + 0.15 EUR
Multibanco 2.2% + 0.3 EUR 3.15% + 0.3 EUR
Verkkopankki - Finnish Online Banking 1.05% + 0.5 EUR 2% + 0.5 EUR
Trustpay 2.05% + 0.25 EUR 3% + 0.25 EUR
Poli (Australia) 1.05% + 0.2 EUR 2% + 0.2 EUR
Poli (New Zealand) 1.05% + 0.2 EUR 2% + 0.2 EUR
Qiwi 4.3% 5.3%
Alipay (EUR) 2.3% 3.3%
WeChat Pay (EUR) 1.6% 2.5%
UnionPay 3.1% 4.0%
eNETS 4.0% 4.5%
Boleto Bancario 3.6% 4.5%
Astropay Card 6.6% 7.5%
Safetypay (EUR) 3.3% 3.8%
Other fees
Authorization fee Free 0.25 EUR (if not continued with sales transaction)
Decline fee n/a 0.25 EUR
Error fee n/a n/a
Filtered fee n/a 0.25 EUR
Chargeback fee 30 EUR 30 EUR
Refund fee 0.5 EUR 1 EUR
Chargeback representment fee (optional) 30 EUR 30 EUR
Successful OCT fee 3 EUR 3 EUR
Holds per transaction
Rolling reserve/Security deposit 10% for 3 months 10% for 6 months
Settlement periods (batch periods) 7 days + (7,14,21 days or a month) 7 days + (7,14,21 days or a month)
Payout hold 2 days 14 days
Charges per transfer
Payout to Genome account Free Free
Fines and penalties
CB overlimit per overlimit chargeback Free 100 EUR

*Your business risk level (i.e. Low or High) will be assigned by Genome team upon completion of the due diligence procedures applicable to our clients

**MasterCard Registration Program fee is applicable to the following Merchant Category Codes (MCC) in retail financial services according to ISO 18245: 5967, 7995, 7994, 5968, 6051, 6211

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