Cookie policy

Genome uses cookies and other similar technologies to ensure stable operation of our Site, to adapt its content to your needs, to improve features of Genome Site and to manage advertising campaign based on the interests of our audience.

Herein the following definitions will apply:
“You” and “Your” refers to any user of the Genome Site, Genome Wallet or Genome Services.
“We”, “Our” and “Us” refers to Genome.
“Genome” means a business name of UAB “Maneuver LT”, a legal entity registered in Lithuania with its registration number 304785124 and having an Electronic money institution licence #32 issued by the Bank of Lithuania 29.03.2018. Genome’s place of business is at Žalgirio g. 92-502, LT-09303 Vilnius, Lithuania.
“Genome Site” and ”Site” shall refer to Genome website (www.genome.eu), including all its content and subdomains.
Some other capitalized terms used in this Cookie Policy shall have the meanings assigned to them in Genome Privacy Policy.
When you visit Genome Site or Genome Wallet, a small cookie file might be placed on your computer or mobile device. We will analyze data from the cookies and use it to improve quality of our services, track your activities with Genome, and keep your account safe.
Any personal information that we collect and store through the use of cookies is first obtained through notice and consent. We obtain your consent by providing you with transparent notice of use of the cookies and, to the extent described herein, providing you with the opportunity to make a choice to disable these cookies, except the strictly necessary cookies.
We offer certain site features, services, applications, and tools that are available only through the use of the cookies. You are always free to block, delete, or disable cookies in accordance with instructions of your browser, installed application, or device as indicated in this Cookie Policy. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools.

What the cookie is?

A cookie is a small text file stored in a computer’s web browser memory.

Based on the duration there are two main types of cookies:

Session cookies – they help you do not re-enter information and stay logged in each time you change web pages. Session cookies are deleted automatically after you leave the Site or when you close your browser.

Persistent cookies – they help us to recognize you each time you return to the Genome Site and remember your preferences for viewing the Site. Such cookies are stored on your computer until deleted by you or automatically after its expiration.

Depending on how cookies are placed on your device there are:

First-party cookies – session and persistent cookies that are placed by Genome.

Third-party cookies - cookies placed not by Genome, but third parties, which help to gather browsing activity across numerous websites and during several sessions. Such cookies are stored on your computer until deleted by you or automatically after its expiration.

We use cookies for the following purposes:

Strictly necessary cookies - these cookies are essential for our Site functionality because they let you to access and use all the different parts of it. Without them, services that you’ve asked for can’t be provided. These cookies ensure our Site operation and its security. Strictly necessary cookies are always enabled.

Analytical cookies – these cookies help us to understand how people are using our Site and services we offer, so we can make thembetter. Analytical cookies allow us to monitor your behavior on the Site, such as web pages you visit, duration of the visit, how many times you have been to the Site, therefrom and how you accessed it. These cookies are for the statistical purposes and provide us with aggregated and anonymized information that we use to improve our Site andservices features. To measure performance of our Site and services we may use third-party analytics software services such as Hotjar, Amplitude, and Google Analytics.

Hotjar is a technology tool that helps understand users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.). Hotjar uses cookies to collect data on users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our Site. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Amplitude is a product-analytics platform that helps us to understand how users interact with Genome Site, allows us to analyze different events of user behavior and improve Genome services and products based on the received data.

Google Analytics is a service that use cookies to collect, analyze and report information about use of Genome Site, i.e. how you interact with it. More information: https://policies.google.com/technologies/types. Google provides a Google Analytics opt-out plug-in for the web (https://tools.google.com/dlpage/gaoptout/).

Marketing cookies – these cookies are used to show you relevant Genome advertisements, manage our advertising campaign and check its performance results. With marketing cookies we can regulate the number and frequency of Genome advertisements shown to you. In our advertising campaign we may use third-party services, such as Google Ads, Facebook, LinkedIn, Quora, Twitter and YouTube.

Google Ads is a service that use cookies to enhance advertising efficiency of our services and products and to show our advertisements on other websites across the Internet to users that visited Genome Site. More information: https://policies.google.com/technologies/types. For Google Analytics Advertising Features, you can opt-out through Google Ads Settings (https://adssettings.google.com/).

Our Site, services and products that we offer may be advertised on third-party websites including social media such as Facebook, LinkedIn, Quora, Twitter and YouTube. To manage our advertising campaign we may use cookies of third parties to see from which advertisement you have been redirected to our Site. Cookies placed to your device by third parties in such a case are not controlled by us. To disable such cookies you will need to check cookie policy of third parties and follow the relevant opt-out instructions.

More information about cookies is available in the table below:

Name of CookieSourceExpiryPurposeDescription
cookieAcceptedGenome1 yearStrictly necessaryThe cookie preferences are stored to retain visitor choices in the main cookie banner. This means that the main cookie banner can be minimised on future visits, and so that analytical and marketing cookies are not set for visitors who opt out of this tracking.
zlcmidGenome365 daysStrictly necessaryThis cookie is used by Zendesk chat. Its purpose is to store visitor's ID for widget's authentication.
Universal analytics
_ga, _gid, _gat, collect
_ga, _gid, _gat – Genome
collect – Google Analytics
_ga - 2 years
_gat – 1 day
gid –1 day
collect – session
AnalyticalIdentify unique users and sessions. Collect information about using website. More information you can find here: https://policies.google.com/technologies/types
Hotjar
_hjClosedSurveyInvites
_hjDonePolls
_hjMinimizedPolls
_hjShownFeedbackMessage
_hjid
_hjRecordingLastActivity
_hjTLDTest
_hjUserAttributesHash
_hjCachedUserAttributes
_hjLocalStorageTest
_hjIncludedInPageviewSample
_hjIncludedInSessionSample
_hjAbsoluteSessionInProgress
Genome
_hjClosedSurveyInvites - 365 days
_hjDonePolls - 365 days
_hjMinimizedPolls - 365 days
_hjShownFeedbackMessage - 365 days
_hjid - 365 days
_hjRecordingLastActivity - Session
_hjTLDTest - Session
_hjUserAttributesHash - Session
_hjCachedUserAttributes - Session
_hjLocalStorageTest - Under 100ms
_hjIncludedInPageviewSample - 30 minutes
_hjIncludedInSessionSample - 30 minutes
_hjAbsoluteSessionInProgress - 30 Minutes
AnalyticalIdentify unique users and sessions. Collect session replay, funnels, heatmaps of sessions and session records.
More information you can find here:
https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
Amplitude
amplitude_id
Genome10 yearsAnalyticalAnalyze behavior of users on my.genome.eu. We use the collected information to improve Genome products and services. The data collected is anonymized and includes only statistical information.
ads/ga-audiences, pagead/1p-user-list/#, IDEGoogleads/ga-audiences – session
pagead/1p-user-list/# - session
IDE – 1 year
MarketingShow and optimize advertisements to same person across devices and browsers. More information you can find here: https://policies.google.com/technologies/types
Facebook pixel
_fbp, fr, tr
fbp - Genome
fr,tr – Facebook
_fbp – 363 days
fr – 363 days tr - session
MarketingShow and optimize advertisements to same person across devices and browsers. More information you can find here: https://www.facebook.com/policy/cookies/
LinkedIn Insight Tag
UserMatchHistory, bcookie, bscookie, lidc and other
LinkedInUserMatchHistory – 30 days,
bcookie – 2 years,
bscookie– 2 years,
lidc – 1 day
MarketingShow and optimize advertisements to same person across devices and browsers. More information you can find here: https://www.linkedin.com/legal/cookie-policy
Quorapixel qpQuora180 daysMarketingShow and optimize advertisements to same person across devices and browsers. More information you can find here: https://www.quora.com/about/cookies and https://www.quora.com/about/pixel_privacy
Twitter pixel
personalization_id, i/adsct
Twitterpersonalization_id – 2 years
i/adsct- session
MarketingShow and optimize advertisements to same person across devices and browsers. More information you can find here: https://help.twitter.com/en/rules-and-policies/twitter-cookies
YSC, GPS and otherYouTubeYSC – session
GPS –1 day
MarketingShow and optimize advertisements to same person across devices and browsers. More information you can find here: https://policies.google.com/technologies/types

How we use Cookies?

Authentication. When you login in Genome Site or Genome Wallet we use cookies to remember you so you don’t have login each time you left the main page and navigate throughout the Genome Site.

Fraud Prevention. With help of cookies we can obtain information about security of your computer and web browser used to access to Genome Site or Genome Wallet and to detect harmful or illegal use of Genome Services.

Settings. We can use cookies to remember your settings of the Genome Services so you do not have to change it each time you log into Genome Site or Genome Wallet. For example, you can choose to remember payment details and associate it with your computer to make recurring payments or use language or font you prefer.

Improving Genome Services. We use cookies to understand how we can make Genome Site and Services better. Cookies help us to know how people reach Genome Site, detect and gather reporting on bugs; improve functionality and speed of Genome Site and Genome Wallet portal.

Marketing. From time to time we can use cookies to show you more relevant ads, e.g. to not show the same ads multiple times or recognize actions across multiple devices or browsers, etc. We reserve the right to use Google Analytics to understand how Genome Site or Genome Wallet is used by its users. You can opt-out of Google Analytics Advertising Features as described above.

What other technologies can we use?

There are other technologies used by us to track your activity on the Site or Genome Wallet portal:

Web beacons (web pixels) are small graphics helping to understand browsing activity, track conversion and optimize ads. These graphics file is downloading when you visit the Site or Genome Wallet portal.

Local Storage Objects (flash cookies) are files that can be stored on your browser and can be used to detect preferences, to record the history of usage, or remember settings of the Site or Genome Wallet. You can block or control flash cookies at any time by modify the settings of your browser.

How can you control and change Cookies settings?

There are a number of ways to manage cookies. You can set your consent or if you wish you can control or delete the placing of cookies on your device. If you delete the cookies, any settings and preferences controlled by those cookies will be deleted and will need to be re-created when you visit our Site subsequently. We have explained how you can exercise this right below:

Consent Tool

Our Cookie Consent Tool may be utilized to customize your cookie preferences. The tool will record when you have consented to our cookie policy and will ask for consent again annually to ensure users stay up-to-date with changes to our cookie and privacy policies. The consent tool specifically controls the marketing and analytical cookies set by using our Site. Strictly necessary cookies cannot be disabled through the Cookie Consent Tool, nor can the tool be used to block cookies on third-party websites linked from our Site. They may only be disabled through browser setting but this may affect the accessibility of Genome Site.

Using your Browser

You can delete and disable cookies using setting of your browser at any time even if you gave your consent already. You can find out more about how to manage cookies from the following links:

For Chrome browser:
https://support.google.com/chrome/answer/95647?hl=en

For Explorer browser:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

For Safari browser:
https://support.apple.com/en-ie/guide/safari/sfri11471/mac

For Firefox browser:
https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies

For Opera browser:
https://help.opera.com/en/latest/web-preferences/

Also you can use third-party tools, like browser plug-ins or applications allowing you to monitor, block or limit third-party cookies, web pixels and some javascript-based technologies.

How we may update this Cookie Policy?

We will periodically update this Cookie Policy in order to reflect changes in our practices and services. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by posting notice of the changes on our Site.

How you can contact us?

If you have any questions about this Cookie Policy or how we process your Personal Data, please contact us by sending an email to: dpo@genome.eu or support@genome.eu, or by writing: Žalgirio g. 92-502, LT-09303 Vilnius, Lithuania, or https://genome.eu/contact.

This Cookie Policy last modified on December 04, 2020