Cards Operations Risk Specialist

Genome is everything users need from the traditional banks, but safer, faster and completely online.

We are a Lithuanian-based Electronic Money Institution licensed by the Bank of Lithuania.

Genome is a B2B/B2C EU-oriented company, which offers personal, business, and merchant account opening, payment processing, money exchange, internal, SEPA, and SWIFT transfers, as well as other banking operations completely online. Clients can manage all their funds and accounts within our smart dashboard, which is in a desktop version, or through an app on Android and iOS.

Genome is looking for a Cards Operations Risk Specialist !

• analyzing data and trends to assess fraud risks;

• performing internal customer activity investigations;

• developing and implementing strategies to prevent and detect fraudulent activities;

• communication with the clients on the risk issues;

• proceeding with income dispute claim requests;

• handling the issuing disputes/ pre-compliance/compliance cases in VISA Online System;

• adjusting risk rules in the antifraud system;

• implementing new risk preventive measures in view of official Visa regulations;

• handling representing the process of incoming chargebacks;

• creating mitigation plans by request.

• 1+ years in risk/fraud management within the banking or financial services industry
• ability to identify trends, patterns, and potential risks from large datasets;
• proficiency in English, Lithuanian and Russian;
• good analytical skills;
• strong problem-solving skills with the ability to think critically and make sound decisions;
• continuous learning mindset to stay updated on industry trends and best practices;
• ability to perform in a self-manageable manner within set timeboxing.

Will be a plus:

• anti-fraud platforms work experience;
• Zendesk work experience;
• good knowledge of analytical and visualization tools (Quicksight, Tableau).

• reimbursement of English language courses expenses (partially, 50%);

• reimbursement of sport center's subscription expenses (partially, 50%);

• covering expenses for participation in professional events.